Shipping policy
We process and ship all orders with care and intention.
Processing Time
Orders are processed within 2–5 business days.
Once your order is prepared, you will receive a confirmation email with tracking details.
Shipping Times
Estimated delivery times vary by location:
- UAE: 7–14 business days
- International: 7-21 business days
Please note that these are estimates and may vary depending on customs, demand, or carrier delays.
Tracking
All orders include tracking.
You will receive a tracking link once your order has been shipped.
Delays
For Visionaries is a growing brand, and some pieces are produced on demand. This means occasional delays may occur, especially during high-demand periods.
We appreciate your patience — it allows us to maintain quality over mass production.
Customs & Duties
International orders may be subject to customs fees or import duties. These are the responsibility of the customer.
Lost or Stolen Packages
For Visionaries is not responsible for lost or stolen packages once they are marked as delivered.
If you experience any issues, please contact the shipping carrier directly.
ContactFor any shipping-related questions, contact us at:
RAGHADELWALI@RAGHADELWALI.COM